Individuals with urinary catheters or stomas have specific care needs, and carers often feel unsure how to best meet these needs. This course aims to provide an overview of when a catheter or stoma might be necessary, the care needed and how to identify problems.

This one day course will enable attendees to improve their techniques for dealing with conflict by exploring different approaches to calming an agitated individual whilst learning from the experience. The training is intended to ensure that there is consistency in the interests of all concerned and that participants understand that the organisation has a duty to ensure that it is meeting its obligations in a non-confrontational, safe environment where calmness and reason prevail.

This one day course will enable attendees to improve their understanding of the Deprivation of Liberty Safeguards and ensure that they are given the skills and knowledge to safeguard vulnerable clients and themselves. It is recommended that participants have attended the Mental Capacity Act training prior to attending this course as it will only be covered as an overview.

Whether you work with survivors, deliver a service, or are an employer wanting to support your staff, our unrivalled expertise will equip you with the tools to understand and respond effectively to domestic abuse. Our one day training course is aimed at individuals in organisations and voluntary groups who work with adults and children or young people, to give a basic awareness of issues surrounding domestic abuse.

This one day course is for individuals who work with people who have mental health problems. It addresses the needs of service users with moderate problems relating to substance use and mental health. This course aims to provide information on how substances and mental health issues interrelate and how to work effectively with this client group.

Working with clients who suffer from eating disorders and difficulties can be challenging but extremely rewarding, and with indications that statutory services are under continued pressure to provide support, the case for private intervention grows stronger. This one day course aims to raise awareness of Eating Disorders, and to understand and recognise the causes, symptoms and support options available.

Emotional First Aid

There are over 600,000 people in the UK who are living with Epilepsy. 5 in every 100 people will have an epileptic seizure at some point in their life, 4 out of these 5 will go on to develop epilepsy. This one day course explores the role of the brain and how epilepsy can present within each area, risk factors involved, types of epilepsy and seizure classification, causes of premature death in epilepsy, first aid requirements, documentation and recording.

This one day course will enable attendees to improve their understanding around Equality, Diversity and Inclusion and the role that they play.  Throughout the session, they will explore different approaches and be provided with the skills and knowledge that they need.  

The sexual exploitation of children and young people has been identified throughout the UK, in both rural and urban areas, and in all parts of the world. It affects boys and young men as well as girls and young women. This one day course is aimed at practitioners in voluntary, independent and statutory agencies who work predominantly with children, young people and/or their parents/carers.

Complimenting Baseline’s highly acclaimed Safeguarding courses, this one day course will enable attendees to improve their techniques for working with families by exploring different approaches and by equipping them with the skills to help rebuild relationships. 

This one day training course is relevant to people new to delivering group sessions as well as those who are more experienced. It covers the skills required to deliver effective and engaging group work. This intensive, hands-on course teaches delegates essential training skills and promotes an understanding of how to work with people in the most effective way.

This one day course will enable attendees to improve their understanding of the Mental Capacity Act and ensure that they are given the skills and knowledge to safeguard vulnerable clients and themselves. This training course is intended to ensure that there is consistency in the interests of all concerned and that participants understand that the organisation has a duty to ensure that it is meeting its obligations.

We believe that raising awareness about mental health is a vital step towards reducing the stigma that surrounds it. For far too long, people of all ages with mental health problems have been stigmatised and marginalised.  But in recent years, the picture has started to change. Public attitudes towards mental health are improving, and there is a growing commitment to change the way we think about it.

This one day course aims to raise awareness of mental health, and to understand and recognise the causes, symptoms and support options for a range of common and less-common mental health problems.

Over 33% of all work-related injuries are from manual handling. In fact, back injuries are the biggest cause of staff absence in the UK and yet most are preventable! This manual handling training course is a superb way to show your staff how to lift safely in a high impact course. Once your staff have attended this manual handling training course, they will know have to look after their back properly and your business will be protected from the cost absenteeism and litigation.

We know the power of person-centred practices because we use them in our own life and work. This one day course will support your organisation to use person-centred practices to make a difference to people you support and to your colleagues. 

This one day course is designed to provide delegates with a greater understanding of personality disorder and professional and effective ways of responding to the most difficult behaviours that people with personality disorder produce. The course will also give participants the confidence to consistently deliver effective and successful treatment interventions.

This one day course develops practice through a day of interactive learning and discussion. The course allows delegates to have fun as they actively test their boundaries, share good and poor practice examples and are guided through establishing the difference between professional and other relationships. We are also able to flex the content to address any problems that you identify with current working practices. 

This one day training course has been developed to highlight the importance of recording in the delivery of social care and to help people learn the principles of effective documentation. Attendees will learn how to make records that are objective and reliable, including the client’s perspective, and identify the worker's judgements. Our Recording Skills course will enable staff to develop their skills in the effective management, presentation and sharing of records and reports appropriate to the service intervention.

This one day course aims to develop the skills and confidence of the participants in structuring, writing and evaluating forms of communication so others can understand them. This course will explore the skills involved in effective defensible documentation in your own working environments.

This one day course has been developed specifically for frontline support and housing staff to increase the practitioner’s skills and knowledge of the safeguarding processes relating to children and young people. The course covers a range of information and practical activities to equip frontline staff with the tools to be able to recognise abuse, instigate and work within safeguarding processes and to understand the legislative and organisational frameworks that relate to the practitioner’s working environment.

This one day course has been developed specifically for frontline support and housing staff to increase the practitioner’s skills and knowledge of the safeguarding processes relating to vulnerable adults, children and young people. The course covers a range of information and practical activities to equip frontline staff with the tools to be able to recognise abuse, instigate and work within safeguarding processes and to understand the legislative and organisational frameworks that relate to the practitioner’s working environment.

There is a great deal of fear and stigma surrounding the subject of suicide. People often don’t know how to recognise people who might be thinking about suicide or how to respond to the person. This one day course will give delegates a clear process for suicide intervention and the confidence to the techniques learnt in day to day life. It will be valuable for anyone who may come into contact with someone who has thoughts of suicide or who works with groups at increased risk of suicide.

This one day course for supervisors is designed to help participants overcome many of the supervisory problems and challenges they may encounter as a manager. Managing others isn’t always easy, but it doesn’t have to lead to discouragement. This course will provide participants with the basic skills needed to effectively manage a workgroup.

Like it or not, teams are here to stay because effective teams usually produce first-rate results. High performing teams exhibit accountability, purpose, cohesiveness and collaboration. How do you turn a dysfunctional group into a productive team? Can you make a good team better? This one day course will give you all the answers to these questions during a full schedule of active team building exercises.

This one day course will provide an overview of the varieties of mood disorders, how to identify them and how to work with clients to help them improve their mood. Interventions will be explored to help develop skills.

This course enables delegates to identify entitlement to benefits and tax credits by providing an introduction to the benefits system, its administration and decision-making processes. Delegates will also consider how to increase the take-up of benefits and discuss where to get support and where to refer clients.  This one day course is suitable for anyone who needs an overview of the benefits system in order to give basic advice and information on benefit issues that may affect their clients. 

This one day course is essential for staff working within the care and support environment. When offering support to higher risk service users, staff must ensure that they are equipped to engage with this complex client group. This course will provide attendees with a thorough understanding of what risks are prevalent and what tools and agencies are available to help mitigate and manage the risks.

Psychosis can affect one in every 100 people during the course of their lives, according to studies. This one day course is a practical introduction to working with people who experience hearing voices. This training course will explore voice hearing and psychotic phenomena, with a focus on the experience of the person and the nature of the voice or belief systems for that person.